PRIVACY POLICY

Effective Date: 1 September 2026

At Ziplitefootwear.in, we respect your privacy and are committed to protecting the personal information that you may provide to us through our website.

This Privacy Policy explains what information we may collect, why we collect it, how we use and protect it, and the choices available to you when you visit or interact with the ZipLite Footwear B2B website and catalogue.

This Privacy Policy should be read together with our Website Disclaimer and Terms & Conditions, where applicable.

1. About This Privacy Policy

This Privacy Policy applies to information collected through the ZipLite Footwear website, including when you:

Browse our website or product catalogue;
Search, filter, or view products;
Submit an enquiry or contact request;
Contact us through the contact details provided on the website;
Contact us through WhatsApp or other communication channels linked from our website;
Download or use catalogue material;
Add products to the website’s catalogue/cart functionality;
Otherwise communicate or interact with us through the website.

Our website is primarily intended as a B2B product catalogue, product-reference, and business-enquiry platform.

The website does not currently process online payments or provide a conventional online checkout for purchases. Product enquiries, quotations, commercial terms, and transactions, where applicable, are handled separately between the concerned parties.

2. Information We May Collect

Depending on how you interact with our website, we may collect the following information.

A. Information You Provide Voluntarily

When you contact us or submit an enquiry, you may provide information such as:

Name;
Mobile/telephone number;
Email address;
Company or business name;
Business address or location, where provided;
Product or article details you are interested in;
Requirements, questions, comments, or other information included in your communication.

You are generally free to browse the catalogue without providing personal information.

B. Business Information

For B2B enquiries or business discussions, you may voluntarily provide information such as:

Business/firm name;
Nature of business;
Business contact details;
GST/tax or registration information, where required for a legitimate business purpose;
Product requirements;
Quantity or sourcing requirements;
Delivery or commercial information relevant to an enquiry.

We only seek information that is reasonably relevant to the particular business interaction.

C. Technical and Usage Information

When you visit our website, certain technical information may be automatically received by our website, hosting provider, security systems, or other technical services.

This may include:

IP address;
Browser type and version;
Device type;
Operating system;
Date and time of access;
Pages or resources accessed;
Referring webpage or URL;
General website usage information;
Technical logs relating to security, errors, and performance.

This information may be used to operate, maintain, secure, troubleshoot, and improve the website.

3. Cookies and Similar Technologies

Our website may use cookies, browser storage, caching technologies, or similar technologies necessary for website functionality, security, performance, preferences, and other legitimate website purposes.

These technologies may help us:

Keep the website functioning correctly;
Remember certain website preferences;
Maintain website security;
Improve website performance;
Understand general website usage;
Provide certain catalogue or website functionality.

Some third-party services used by the website may also use their own cookies or similar technologies.

You can manage or disable cookies through your browser settings. However, disabling certain cookies or browser technologies may affect some website functionality.

Where a separate cookie notice or cookie-management mechanism is provided, it should be read together with this Privacy Policy.

4. How We Use Information

We may use information collected through the website for purposes including:

Website Operation

To:

Operate and maintain the website;
Display our product catalogue;
Provide catalogue and search functionality;
Maintain website performance;
Diagnose technical problems;
Improve the website and user experience.

Business Enquiries

To:

Respond to enquiries;
Communicate regarding products or articles;
Discuss business requirements;
Provide information requested by you;
Follow up on business enquiries where appropriate.

Communication

Where you provide your contact details, we may use them to communicate with you regarding:

Your enquiry;
Products or catalogue information;
Business discussions;
Requested quotations or information;
Other communications reasonably connected with your interaction with us.

Where applicable, you may request that we stop sending non-essential promotional communications.

Security and Fraud Prevention

Information may be used to:

Detect suspicious activity;
Prevent abuse of the website;
Protect our systems;
Investigate security incidents;
Maintain website integrity.

Legal and Regulatory Requirements

We may process or disclose information where reasonably necessary to comply with applicable law, legal proceedings, governmental requirements, or lawful requests.

5. How We Share Information

We do not sell or rent your personal information to third parties for their independent marketing purposes.

We may, however, share information where reasonably necessary with certain categories of service providers or other parties.

A. Website and Technology Providers

Information may be processed by providers supporting:

Website hosting;
Website security;
Website maintenance;
Technical infrastructure;
Website performance;
Data storage;
Error monitoring;
Communication systems.

B. Communication Providers

If you choose to contact us through a third-party platform such as WhatsApp, your information may also be processed by that platform according to its own privacy policies and terms.

We do not control the privacy practices of third-party platforms.

C. Professional Advisers

Where reasonably necessary, information may be shared with professional advisers such as legal, accounting, compliance, or other advisers.

D. Legal Requirements

Information may be disclosed where required or permitted by applicable law, court order, governmental authority, or lawful legal process, or where reasonably necessary to protect our rights, property, security, or the safety of others.

6. Third-Party Websites and Services

Our website may contain links, buttons, integrations, or references to third-party websites or services, including communication platforms and other external services.

Once you leave our website or interact directly with a third-party service, that third party’s own privacy policy and terms may apply.

We are not responsible for the privacy practices, security, content, or policies of third-party websites or services.

7. Data Security

We take reasonable technical and organisational measures to protect personal information against:

Unauthorized access;
Unauthorized disclosure;
Loss;
Misuse;
Alteration;
Destruction.

Security measures may include appropriate access controls, secure website connections, hosting/security controls, and other measures appropriate to the nature of the information.

However, no method of transmission or electronic storage can be guaranteed to be completely secure. Accordingly, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted over the Internet.

8. Data Retention

We retain information only for as long as reasonably necessary for the purpose for which it was collected, for legitimate business purposes, or where retention is required or permitted by applicable law.

For example, information relating to a business enquiry may be retained for a reasonable period to:

Respond to the enquiry;
Maintain relevant business records;
Continue an ongoing business relationship;
Resolve disputes;
Meet legal, accounting, or regulatory requirements.

When information is no longer reasonably required, we may delete, anonymise, or securely dispose of it, subject to applicable legal or operational requirements.

9. Your Privacy Rights and Requests

Depending on applicable law and the circumstances of the processing, you may have rights concerning your personal information, including rights relating to:

Access to information concerning your personal data;
Correction of inaccurate or incomplete information;
Withdrawal of consent where processing is based on consent;
Requesting deletion of personal information, subject to applicable legal and legitimate retention requirements;
Raising a privacy-related concern or complaint.

The specific rights available to you may depend on applicable law and the nature of the processing.

India’s DPDP Act provides a framework concerning the rights of Data Principals and obligations relating to processing of digital personal data.

To make a privacy-related request, please contact us using the details provided in Section 13.

We may need to verify your identity before processing certain requests in order to protect personal information from unauthorized disclosure.

10. Children’s Privacy

Our website is intended primarily for business and general informational purposes.

We do not knowingly seek to collect personal information from children for purposes that are not appropriate under applicable law.

If you believe that a child has provided personal information to us and you would like us to review or remove that information, please contact us using the details provided below.

The applicable Indian data-protection framework contains specific provisions concerning processing of children’s personal data.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

Changes to our website;
Changes to our business practices;
Changes in technology;
Changes in the services we use;
Changes in applicable legal or regulatory requirements.

When we update this policy, we will revise the Effective Date shown at the top of this page.

We encourage visitors to periodically review this page for the latest version.

12. No Online Payment or Checkout

The ZipLite Footwear website is primarily a B2B catalogue and business-enquiry platform.

Unless expressly stated otherwise on the website, we do not currently accept or process online payments through the catalogue.

Product information, catalogue displays, enquiries, quotations, and business discussions do not by themselves constitute a completed sale or purchase transaction.

Any commercial transaction, including applicable prices, quantities, specifications, delivery arrangements, payment terms, and other conditions, may be separately agreed between the concerned parties.

13. Contact Us

If you have questions regarding this Privacy Policy, wish to make a privacy-related request, or have a concern regarding the handling of your personal information, please contact:

ZipLite Footwear

Email: Ziplitefootcare@gmail.com
Phone: +91-9911295095 / +91-9911994486
Address: T1-81, Mangolpuri Industrial Area, Phase-1, Delhi – 110083, India

Please include sufficient information in your communication to help us understand and respond to your request.

14. Acceptance and Relationship to Other Policies

This Privacy Policy explains how we handle personal information in connection with the website.

It should be read together with our:

Website Disclaimer
Terms & Conditions
Other policies or notices that may be displayed on the website from time to time.

Nothing in this Privacy Policy is intended to limit any rights or obligations that cannot lawfully be excluded or limited under applicable law.